The term ‘Moto Outlet’, or ‘us’ or ‘we’ or ‘our’ refers to the owner of the website whose registered postal address is PO Box 2383, Burleigh BC QLD 4220. Our ABN is 27 576 764 194. The term ‘you’ refers to the user or viewer of our website.
Moto Outlet reserves the right to make changes to this website and its terms and conditions at any time. The content of all pages of this website is for your general information and use only. It is subject to change without notice.
Moto Outlet is an online store only. There is no pickup point or customer-facing store that customers are able to visit. If an item is out of stock then this item will only become available if and when we get more of that particular stock.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s). Your use of this website and any dispute arising out of such use of the website is subject to the laws of Australia.
By ordering or registering on MotoOutlet.com.au you grant us the right to add your contact details to our database and email transactional order, shipping and product review emails. From time to time we may contact you about offers and new products. You can easily be removed by either unsubscribing via the link at the footer of any email or contacting our customer service team and we will remove you from all further marketing communications. We do not share, sell or exchange any customer contact information with other companies excluding shipping carriers who use this information to deliver orders.
Order Acceptance Policy:
Your receipt of an electronic or other forms of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. MotoOutlet.com.au reserves the right at any time after receipt of your order to accept or decline your order for any reason. We reserve the right at any time after receipt of your order, to supply less than the quantity you ordered of any item.
All orders placed must obtain pre-approval with an acceptable method of payment, as established by our credit and fraud avoidance department. We may require additional verifications or information before accepting any order and orders will be held from shipment until security checks have been completed. We will make reasonable attempts to contact you using the details provided to complete the necessary security checks. Failure to comply with such a request from Moto Outlet will result in the order being cancelled and the funds being refunded back to the user's card.
MotoOutlet.com.au is a reseller to end-user customers and does not accept orders from dealers, exporters, wholesalers, or other customers who intend to resell the products offered by MotoOutlet.com.au.
Shipping & Delivery:
Customers who choose express shipping (no signature) give authority for their order to be left unattended at their delivery address. Moto Outlet will only replace orders using this shipping method providing the order is proved lost in transit by our delivery company.
The delivery times provided by MotoOutlet.com.au are estimates only. MotoOulet.com.au will not be held accountable for late deliveries or loss or damage relating to late deliveries.
Larger orders may be without notice, split up and shipped on a number of consignments for ease of delivery. Tracking information for all consignments will be available. MotoOutlet.com.au will not be held accountable for delivery instructions left on the order being missed or not followed.
Returns, Refunds, Exchanges and Warranty:
We allow an exchange to take place within 30 days of purchase. There are no refunds for a change of mind unless the item is deemed faulty. It is also the responsibility of the customer to cover all postal charges that occur with returning the item(s), however, Moto Outlet will cover return postage of faulty items.
Any item which is to be returned to Moto Outlet will only be accepted if approval has been granted by Moto Outlet and a return number has been generated. Moto Outlet reserves the right to refuse any returned item without notice if we deem the return to not meet guidelines described in the return. The cost of returning rejected items is the responsibility of the customer and Moto Outlet reserves the right to hold products until payment of shipping has been made.
Prices are subject to change without notice. All pricing unless otherwise stated is set to Recommended Retail which in most cases is set by the Australian Importers of the Products. Pricing changes at Moto Outlet are at the discretion of the business and can vary depending on promotional offers. There may be duties and taxes added to your package by the destination country. You will be responsible for these upon delivery and are not included in your order total. All credit cards are charged in Australian Dollars. Non-Australian currency figures are all approximations based on an exchange rate.
If notified before goods have been dispatched, MotoOutlet.com.au can accommodate order cancellations. If items have been shipped, MotoOutlet.com.au reserves the right to refuse order cancellation or charge a cancellation fee should we be able to request the return of the package from our delivery service.
On the event a product is listed with an incorrect price or with incorrect information due to typographical errors or incorrect information from our suppliers, Moto Outlet reserves the right to refuse or cancel orders of items purchased for the incorrect price.